Cookie Policy

Neighbourhood Media’s Cookie Policy and how we use them

1.1. “Cookies” are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Cookies are common and won’t do anything to harm your system – they simply store or gather information. They help you to get the most out of your visit to our Websites.

1.2. We may collect information about your computer including, where available, your IP address, operating system and browser type for system administration as part of our audit trail process. Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. You are not obliged to accept cookies and you can adjust your browser’s setting to prevent it from accepting cookies on your computer – go to for instructions on how to disable cookies. However, you may not be able to take full advantage of our Websites if you do so.

1.3. Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web. Although they can be used to store information which may identify a user’s computer, cookies do not personally identify users and passwords and credit card information are not stored in cookies.

1.4. Our Websites use two main types of cookies:

Per-session cookies. We only use these whilst you are visiting our website and they are deleted when you leave. They remember you as you move between pages, for example recording the items you add to an online shopping basket. They also help maintain security.

Persistent cookies. These cookies stay on your computer until they expire or are deleted. We set automatic deletion dates so that we don’t keep your information for longer than we need to.

1.5. Our Websites also use cookies, for example, to:

Gather customer journey information across our sites and fulfil any of your requests;

Ensure your privacy when you visit our secure sites;

Store login details for our secure sites;

Store details of your marketing preferences to improve and enhance your visit to our sites;

Evaluate our sites’ advertising and promotional effectiveness – all information is anonymised and we don’t share it with anyone;

Remember settings you have applied to a Website such as layout, font size, preferences, colours etc;

Detect if a service has already been offered to you so that we don’t ask you again.




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